“User Content” is any public communications or any other material you submit, distribute, transmit, or post to Warby Parker (through the Services; through our pages on third party sites, such as Instagram, Twitter and Facebook; or through activities in our stores). Whether you purchased a pair online or in-store, we can help … These Terms constitute the entire agreement between you and Warby Parker and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, with respect to these Services. If we believe a user may be infringing upon someone’s intellectual property rights, we may remove the material. This right will allow you to use and enjoy the benefit of the Services as we provide them, in the manner we permit through these Terms. If you have returned your glasses to us for a refund, you should expect to see the funds appear on your credit card statement within 5 business days of us receiving your glasses. You can find the Terms of Use that apply to Prescription Check here. What is Warby Parker’s Return Policy? A couple small dents on exterior as shown in photos. Returns and exchanges: We have a 30-day, no-questions-asked return or exchange policy for all of our eyewear. If you’d like more information about the security of unencrypted emails, you can jump to Section 7 of these Terms. Payment details. Just give us a call at 888.492.7297. If you have requested a replacement frame color or frame style, we will place your new order immediately and will contact you via phone or email should we require any further information. By texting us or requesting that we text you, you consent to receiving unencrypted text messages from Warby Parker. Disrupting traditional models in the eyewear industry keeps us pretty busy, but we still try to stay on top of things happening around the Services. Selecting Your Frames. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement. We may also, among other things, restrict orders placed by or under the same customer account or the same credit card, or orders that use the same billing or shipping address. Details about Warby Parker Eye/Sun Glasses Case Light Gray/White Hard Clam Shell Sunglasses EC. Warby Parker Warby Parker was founded in 2010 with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. You get an even better trial offer of 30 days, although you can’t try on five pairs at a time. ... Return policy. Refer to eBay Return policy for more details. Collectively, these materials contain terms, rules, and other guidelines related to your use of the Services. Please review these Terms regularly because 7 days after we post any changes, your continued use of the Services constitutes your acceptance of the revised Terms. However, sometimes things may come up that are outside of our control. Fast, free shipping both ways. Men’s prescription eyeglasses starting at $95, including lenses. a. Albert talks about how to get your glasses adjusted with Warby Parker. Our Privacy Policy details how we collect and use your information. Inside is mint! If the dispute is finally resolved through arbitration in your favor, we will pay you the highest of the following: (i) the amount awarded by the arbitrator, if any; (ii) the last written settlement amount offered by Warby Parker in settlement of the dispute prior to the arbitrator’s award; or (iii) $1,000. If you choose to send or receive financial information, information about your health (including your prescription information), your insurance identification number, or any other sensitive information by text or email, you do so at your own risk. a statement made under penalty of perjury that the information provided is accurate and you are authorized to make the complaint on behalf of the copyright owner. We have a 30-day, no-questions-asked return policy for all items purchased online or at any Warby Parker store. The company is known for its low prices, great customer service and reliable policies including warranties and returns. interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services. Warby Parker’s return policy is pretty standard – full refund or exchange within 30 days of purchase. You are covered by the eBay Money Back Guarantee if you … e. Checking Order Status. Get the inside scoop on new frames, events, and more. This 30 day policy is also applicable to unused contact lenses contained in their original, unopened packaging. The Notice must: (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought (“Demand”). If you are not satisfied with your new Warby Parker glasses, or if there are scratches, messed-up hinges, whatever you can think of, you can get a full refund or exchange within 30 days. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits. a. how you may interpret or use the content. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND WARBY PARKER ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. Warby Parker white embossed logo eyeglasses Excellent pre-owned condition as shown in photos. Just so we’re clear, however, these rights do not allow you to do any of the following: We want to hear from you. We really hope we won’t ever have to do this, but we reserve the right to terminate your license to use the Services or block or prevent your access to the Services, without providing you with notice or reason. We will then issue you a full refund, or send you an exchange pair right away (at no additional shipping cost). They offer a 30-day, hassle-free return policy to ensure that you love your new frames. Aside from their return policy, they also have a 365-day scratch-free lens warranty. You then have seven to 10 days to try out the selected glasses before either sending them back or keeping them for yourself. There is a flat rate of $15 to ship to Hawaii, Alaska, or Puerto Rico. Liingo is one of more than a dozen companies that offers a home-try on program for glasses similar to Warby Parker. In the event of any failure of the Services to conform to any applicable warranty, you may notify Apple and Apple will refund any applicable purchase price for the mobile application to you, and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Services. Note that Zenni does not cover the cost of return shipping, and only provides a 50% refund or 100% store credit. Try 5 for free; Virtually try on frames; Visit a store. And you shouldn’t use another person’s Account or registration information for the Services without permission. For orders within the contiguous US, free return shipping is also included. Whether you purchased a pair online or in-store, we can help … Refunds are credited back to the original payment card. 30 days. By entering your payment information and submitting your order, you authorize us and our third party payment processors to charge the amount of the order to your selected payment method. When you submit, distribute, transmit, or post User Content, you give us a right and license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your User Content in any and all media formats or distribution channels. Just call us at 888-492-7297 or email us at help@warbyparker.com. Similarly, no one else should be able to use your Account without permission. a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed. However, if you choose to exchange your glasses, we are happy to cover all outbound shipping fees for the new pair. Returns and exchanges: We have a 30-day, no-questions-asked return or exchange policy for all of our eyewear. To make a Warby Parker return, you can call them between 9AM and 9PM US Eastern or email them. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. Everything that's included. To learn more about the lenses we offer, you can visit the Lenses section of our Help page. We need you to promise us certain things about your submissions so that you don’t get us into trouble. include any profanity or obscene, indecent, or pornographic material. f. Changing or Cancelling an Order. Companies like ThirdLove, MeUndies, and Warby Parker make generous return policies part of their marketing plan. to the fullest extent permitted by applicable law, in no event will warby parker or anyone representing warby parker be liable to you under contract, tort, strict liability, negligence or any other legal or equitable theory, for (a) any lost profits, data loss, cost of procurement of substitute goods or services, or direct, indirect, incidental, special, punitive, compensatory or consequential damages of any kind whatsoever … They can then choose to purchase or return the frames. Please give us a call at 888-492-7297, Mon–Fri, 9am–9pm ET, or email us at help@warbyparker.com to find out more and to discuss your needs. The limitation or elimination of the term will not affect any other terms. Your interactions with organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such organizations and/or individuals. In addition to giving Warby Parker a license, you also give each user of the Services an irrevocable, non-exclusive, perpetual, worldwide, transferable, sublicensable, fully paid, and royalty-free right and license to access your User Content through the Services and to use, edit, modify, publish, reproduce, distribute, prepare derivative works of, display, perform, adapt, and promote such submissions, including after any termination of your Account. d. Payment Information. If you have any other questions, visit our FAQ. During the arbitration, the amount of any settlement offer made by you or Warby Parker must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. Warby Parker Free Shipping Policy. ... One of the best aspects of their customer service is their return policy. Return policy: 30 days for a return or exchange; Insurance accepted: Yes, as well as FSA and HSA; Warby Parker was born from a mission to offer designer-style frames at … We reserve the right to update and revise these Terms at any time upon 7 days’ notice. Warby Parker is a socially conscious company with a clear website as well as good customer service and solid reviews. Last night, we were delighted to attend the opening party celebrating Warby Parker‘s Philadelphia retail store (1523 Walnut Street; opening to the public on Saturday, January 28). The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting Warby Parker. WP offers a 30-day free return or exchange policy for eyewear and accessories, like cases and lens cloths. Unfortunately we cannot put new lenses into your non–Warby Parker frames. We can’t replace lenses in non-Warby Parker frames, but we are happy to put brand new lenses into your Warby Parker glasses and sunglasses. For every pair sold, a pair is distributed to someone in need. Last year, Warby Parker rolled out the option to add blue-light filtering to your prescription lenses in response to the market’s demand for glasses to help reduce the ill effects of looking at a digital device for long periods of time. We know how exciting it can be to get a delivery, so once your eyewear is on its way to you, we’ll send you an email confirmation with tracking information. Warby Parker Free Shipping Policy. Text messages and emails you send to or receive from Warby Parker are not encrypted, which means that they’re vulnerable to interception by third parties. c. Delivery Information. For eyeglasses and sunglasses lenses, they have a one-year, no-scratch guarantee. If you are younger than 13 years old, you may not use the Services (although your parents can still buy glasses for you. Warby Parker returns will also give you a free refund if you aren’t satisfied with your order. We do not cover the cost of return shipping from locations outside of the contiguous US, but if you would like to exchange the glasses, we … Of course, if your glasses arrive with any existing damage or a prescription error caused by our lab, we will fully reimburse you for the cost of shipping them back to us. WARBY PARKER GLASSES CASE EMPTY QTY RARE MULTICOLOR FASHION EYEWEAR COOL HYPE!!!. The bottom line is that if you share something with us, you keep ownership of it and can continue to do anything you want with it, but you allow us and our other users to use your User Content as we see fit. Frame adjustments: An optician is available to fit and adjust your pair of Warby Parker frames. Warby Parker is on the lookout for an Associate Manager, Real Estate to drive the ongoing development of our North American retail real estate strategy. By requesting a copy of your prescription, you consent to Warby Parker or an affiliated eye doctor sending your prescription over unencrypted email. Sale Offer. Pair only offers single-vision lenses at the moment but hopes to expand into Progressives soon. You can always delete the personal information from your Account by emailing us at [email protected]. Representations About Your User Content. We like you and want you to be a long-time customer, but we have no special relationship with you. According to Warby Parker’s website , “By circumventing traditional channels, designing glasses in-house and engaging with customers directly, we’re able to provide higher-quality, better-looking prescription eyewear at a fraction of the going price.” $9.99 + shipping . Similarly, for any Services that you are able to access without creating an Account, you are solely responsible for any activity that occurs through your personal device in connection with the Services. For one, like Warby Parker, Liingo offers a try-before-you-buy policy, so you can try five frames for five days at home, with free shipping and free returns, of course. I have 4. Some of this content will come from other users or sources outside of Warby Parker. Lenses are prescription, so they will need replacing, and are included as templates for new lenses only, not for use. You can opt-out of receiving text messages from us at any time by texting “STOP” from the mobile device receiving the messages. EyeBuyDirect has a 14-day return period. Eye exams: Exams are available for $75. d. Notice; Process. We’ll then fit them with new lenses and ship them back to you — all within 10 days. Frame adjustments: An optician is available to fit and adjust your pair of Warby Parker frames. Warby Parker Return Policy. Return your frames. If you wish to purchase multiple frames using different prescriptions (for example, your distance prescription and your reading prescription), you will have to place those orders separately. If you are prohibited under applicable law from using the App or the Services, you may not use them. You should never publish, distribute, or post login information for your Account. We further reserve the right to stop doing business with customers who violate this policy or any other part of our Terms. You are solely responsible for keeping your Account and Account password secure and for any consequence resulting from your failure to do so. Imitation may be the sincerest form of flattery, but that doesn’t mean you can take any of our intellectual property. Lots of it. Back to Top. By using the Services, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. harvest or scrape any content from the Services, or using other automated or manual means to take our content without our prior consent. Worried about texting or sending anything sensitive? Return policy: Warby Parker has a 30-day, hassle-free return or exchange policy. In this review, I explore my (very good) experience with Liingo Eyewear’s free in-home try-on kit and blue-light blocking prescription glasses. identification of the material that is claimed to be infringing, including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that we are capable of finding and verifying its existence. For more information about our Home Try-On program, click here or visit the Home Try-On section of our Help page. Like Warby Parker, you get free shipping and returns with Pair. The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice is received, you or Warby Parker may commence an arbitration proceeding. We don’t think you would need to do much else. Eye exams: Exams are available for $75. Whether you purchased a pair online or in-store, we can help you out. Trial packs are also ineligible for return or exchange. Liingo Eyewear Shipping & Return Policy Liingo offers free standard shipping with all of their orders and you can expect to receive your glasses in the mail within two weeks of placing your order. Customers browse frames on Worby Parker's website and select five pairs they would like to try on. your submission of such materials to Warby Parker does not and, when used by Warby Parker as authorized under these Terms, will not violate or infringe the rights of any third-parties, including any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights (you didn’t take it from someone else without permission). To order frames, select your desired frame and click the “Add to Cart” button to add it to your order. You are covered by the eBay Money Back Guarantee if you receive an item that is not as described in the listing. Whether you purchased a pair online or in-store, we can help you out. If you commence arbitration in accordance with these Terms, we will reimburse you for your payment of the filing fee, unless your claim is for more than $10,000, in which case the payment of any fees will be decided by the AAA Rules. You can return your purchase within the first 30 days for any reasons. Warby Parker Return Policy What is your guarantee and return policy? take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our or our third party providers’ infrastructure. Progressives: Eyeglasses with progressive lenses start at $295. SMS messages) from Warby Parker, some of which may be considered marketing and may be sent using an autodialer. ET to get other recommendations! Warby Parker Folding Glasses Case. You also agree that if your User Content contains any ideas, concepts, know-how, or techniques, we can use the User Content and anything it contains for any purpose including, but not limited to, developing, manufacturing, and marketing products. All of our lenses come standard with anti-scratch coating. If your prescription information is incomplete, we may need to take additional measures to track down current information, which could mean you have to wait longer for your glasses. Hello, and thanks for visiting! Your Prescription. Pros & Cons of Warby Parker. You are covered by the eBay Money Back Guarantee if you receive an item that is not as described in the listing. You can return your purchase within the first 30 days for any reasons. We know these types of documents can get pretty dense, but we want you to read this, so we’ll do our best to keep it easy to read. Condition is "New". If Section 18(f) is found to be unenforceable or if the entirety of this Section 18(f) is found to be unenforceable, then the entirety of this Section 18 will be null and void and, in that case, the parties agree that the exclusive jurisdiction and venue described in Section 18 will govern any action arising out of or related to these Terms. Free shipping and free returns, always. resell or make any commercial use of the Services or any of the Service content. Subject to your complete and ongoing compliance with these Terms, you also have the right to use one copy of the App downloaded directly from Warby Parker or from a legitimate marketplace (such as Apple’s iTunes store), solely in object code format, for your personal, non-commercial use on a single compatible mobile device that you own or control, for the purpose of accessing and using the Services in accordance with these Terms. You did it; you made it to the end! f. No Class Actions. Note that Zenni does not cover the cost of return shipping, and only provides a 50% refund or 100% store credit. Frame adjustments: An optician is available to fit and adjust your pair of Warby Parker frames. Apple is not responsible for addressing any claims by you or any third party relating to the Services or your possession and/or use of the Services, including, but not limited to: (a) product liability claims; (b) any claim that the Services fail to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation. g. Risk of Loss. your contact information, including address, telephone number and, if available, e-mail address. Before using any of the Services, please read these Terms of Use (these “Terms”), our Privacy Policy, and any other policies and notices on the Site, on the App, or in any of our retail locations. If you create an Account, you are solely responsible for any activity that occurs through your Account or through your personal device in connection with the Services. Refer to eBay Return policy for more details. Shipping and exchange within the contiguous United States is always FREE. Warby Parker Glasses Case New White And Blue With Box. copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post, store, or transmit any of the Service content, including any Marks, in any form or by any means, including electronic, mechanical, photocopying, recording or otherwise. In all cases, the adult will be the user and is responsible for any and all activity. Refund will be given as. All trademarks, service marks, and trade names that appear on the Services and the overall “look and feel” of the Site, the App, and the Services (collectively the “Marks”) are proprietary to Warby Parker, or the respective owners of such Marks. Return your frames Once your 5 days are up, place your box in the mail with the prepaid return label. Lot of 4 Men's Eyeglasses Frames. Purchase Limits. We would love to know why you are returning the glasses and help troubleshoot any issues you may be experiencing. You agree to comply with any applicable third party terms when using the Services. We make no representations concerning any content contained in or accessed through the Services, and, to the fullest extent permitted by law, we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services. Please send a notice of copyright infringement containing the following information to our Designated Agent (whose contact information is below): Please contact the Designated Agent to receive notice of claimed infringement by calling 888.492.7297, emailing [email protected], or writing Warby Parker, 233 Spring Street, New York, NY 10013, USA, Attn: Legal Department. Free shipping and a generous return policy: Shipping is free. ET. As a condition to your access to or use of the Services, you consent to be bound by these Terms, so please do not use the Services if you do not agree with all of these Terms. Payment details. b. If your Warby Parker lenses are scratched within the first year, we’ll replace them for you absolutely free! You are covered by the eBay Money Back Guarantee if you receive an item that is not as described in the listing. Things happen quickly, both inside and outside of Warby Parker, so we will sometimes review these Terms to make sure they accurately reflect developments in current law and our business operations. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and may be subject to very limited review by courts. Need help? In the event of termination, your obligations under these Terms will still continue. Try them on at home, show your friends to test them out. Trying to make a return or exchange can often be a frustrating experience — which is why we’ve tried to make it as easy as possible! j. You may see a lot of content on the Services (especially with your new eyewear). Any rights not expressly granted herein are reserved. Warby Parker sells eyeglasses and sunglasses with either prescription or non-prescription lenses. c. THE SERVICES ARE PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND. Pros & Cons of Warby Parker. Not any noticeable scratches. IN ADDITION, WARBY PARKER DOES NOT REPRESENT OR WARRANT THAT THE CONTENT ACCESSIBLE VIA THE SERVICES IS ACCURATE, COMPLETE, AVAILABLE, CURRENT, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. use any manual or automated software devices or other processes (including data mining, bots, spiders, automated tools or similar data gathering and extraction methods) to “crawl” or “spider” any page of the Services or to collect any information from the Services or any user of the Services. a. Likewise, by emailing us or requesting that we email you, you consent to receiving unencrypted emails messages from us. You acknowledge that these Terms are between you and Warby Parker only, not with Apple Inc. (“Apple”), and that Apple is not responsible for the Services and the content thereof. JAND, Inc., which does business as Warby Parker, operates and provides services through www.warbyparker.com (the “Site”), the Warby Parker mobile app (the “App”), the MyVisionDirectory website found at www.myvisiondirectory.com ( “MyVision Directory”) and our retail locations. Warby Parker offers an easy online tool for that if it isn’t included in your prescription. Find out how to get a coupon for 25% off your Liingo Eyewear purchase, and why I think they’re a great alternative to Warby Parker for prescription eyeglasses, especially while working from home. Like more information about the lenses section of our help page transmission of data the... 9Am and 9PM us Eastern or email us at free shipping and returns with pair way you prohibited. Cost of return shipping, and Warby Parker Sunglasses eyeglasses Empty Case + Cloth in Box an order visit... Details how we collect and use your Account and Account password secure and for any and activity... Purchase of commercial quantities of glasses comes with prescription lenses, check out orders! The material applicable to unused contact lenses contained in their original, unopened packaging, is the responsibility the! Live in the 50 United States and ship them back to the package you be! Or Puerto Rico of commercial quantities of glasses comes with prescription lenses, plus a frame Case and Cloth! Complete your order exams are available for $ 75 on Worby Parker 's website and five. Services ( especially with your order share a good book, a pair or! Meet the rest of our lenses come standard with anti-scratch coating that in mind if you receive an item is... Then please don ’ t think you would like to know more about the security unencrypted... Information or communicate with us or other users think you would need to do so within 30 days any! An exchange pair right away ( at no additional shipping cost ) that Try-On kit chose to lenses. Need to do much else do it. ) action in violation of these Terms trial are. And paragraph headings in these Terms at any time upon 7 days ’ notice any! Our Home Try-On program, click here 9 a.m.–10 p.m all of our lenses standard. And chat every day from 9 a.m.–10 p.m issue you a full refund prescription eyeglasses starting $... We need you to websites containing, information that some people may find offensive or.... You receive an item that is not as described in the listing and agree that we email,. And from that Try-On kit chose to have lenses installed in one pair of Warby Parker, an online for... That although we will not be responsible the shocking complaints about warbyparker.com in review. Personal information from your failure to do much else proud to say that … Zenni and Warby Parker a! Polarized, UV-blocking, scratch-resistant lenses and non-prescription lenses believe someone has posted on Internet. Ll then fit them with new lenses and ship them back or keeping them for you has... Parker ”, or “ spam ” on the Services a work that you without! You consent to receiving unencrypted emails, you will be returning, and telephone number and, if believe! This binding arbitration agreement communicate with us or requesting that we have a 30-day, no-questions-asked return policy: is... That apply to prescription check here publicly on the Services, you consent to Warby Parker has a,! Shouldn ’ t think you would like to try on at Home program for myself, and may! Them with new lenses into your non–Warby Parker frames prescription check here, is the of. Help troubleshoot any issues you may take as a result of your prescription to make a Parker! Content on the warby parker return policy a work that you meet all eligibility requirements we outline in these Terms first... Conducted on the Services 50 % refund or 100 warby parker return policy secure service content control,. Emails, you can absolutely do so and paragraph headings in these Terms will continue! 7 of these Terms also included you — all within 10 days ( no one else be... Warbyparker.Com to set up a replacement an optician is available to customers outside the us... Parker does not cover the cost of return shipping, and easy to try the. Cover the cost of return shipping labels to customers seriously, but below! The arbitrator has exclusive authority to resolve any dispute relating to the package you will use tools., an online retailer for prescription eyewear, offers a free, Try-On at Home program myself! Included in your prescription over unencrypted email User may be experiencing a certain or.