Many users are having issues with it, and it seems to be wide-ranging in nature. Highlight and select the Reset option. If this does not resolve your problem Click Here to speak with a VIZIO support agent. A factory reset will often resolve problems associated with faulty channels and programming. Do you see a message on the TV that says to check your network connection? If the problem is not solved, a hard reset may do the trick, which requires you to reconfigure and set up the TV all over again. We take a tutorial on how to reset Vizio Smartcast tv for troubleshooting the Vizio Smartcast not working problems. Complete the First Time Setup of your TV. Also, learn how to troubleshoot common problems with your Vizio's PIP and POP feature, such as no audio, not being able to select an input or a distorted picture. Yes Technician's Assistant: Does the TV menu work? I have a Vizio tv is checking for updates it has been doing this for a long time is something wrong with the tv? How old is it? Is the tv runer unable ro scan that range? However, when it comes to the SmartCast, things aren’t going as planned. VIZIO has a decent set of Smart TVs lined up in his arsenal. These steps should resolve the issue. Old setup : analog tv, indoor antenna, converter box, got all 23 channels New setup - vizio d24hng9, indoor antenna, only getting hald as many channels (local afiliate stations are in lower mH range but listed as high (uhf? Toggle the DHCP settings. Technician's Assistant: What Vizio model do you have? Highlight and select the Reset & Admin option. Try resetting your Vizio TV to the default factory settings if you continue to experience problems with programming your television. I had the same problem and fixed it. If your Vizio is stuck on the logo the problem is the main board, which you can replace. In just a few clicks you can set up either your Vizio TV's picture-in-picture or have two pictures side by side. DHCP (dynamic host configuration protocol) helps a TV and router work together. Highlight and select the Reset to Factory Settings option. If it is set to ON, press the right arrow once to turn it off, and then again to turn it on. Vizio smart TVs need an internet connection to use the built in apps, but if there is a network problem you won’t be able to use any of them. I just set up the whole house to use an outdoor antenna. Refer to the User Manual provided with the TV if model specific instructions are needed to adjust any of these settings. Your TV might have a problem connecting to the internet. Please have your Serial Number ready and be by your TV at the time the call is made. Plug the TV back in and power back on. If your VIZIO SmartCast is not working as expected, then this guide’s troubleshooting tips will help you fix the issue. I just bought a month ago. The VIZIO Support homepage provides the latest trending support topics and support videos, user manuals, product registration, along with tech specs and troubleshooting steps. When to Use a Hard Reset A hard reset of a Vizio Smart TV will wipe all configurations and settings. Vhf?) All the TVs in the house pretty much get the same channels and the same reception. Read this article and follow the instruction for solving your Vizio Smartcast display is not setup for casting problems. Check the Network Connection Do you have the same problem on all sources/inputs? To Factory Reset your TV, press the Menu button on your VIZIO TV remote. Press the “Menu” button on your television remote and select either “Settings” or “Setup.” Press the Menu button on the Vizio remote, then select Network > Manual Setup > DHCP.If DHCP is set to OFF, press the right arrow to turn it on. How to Troubleshooting Vizio Smartcast is not working 1. 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